Terms and Conditions for Froostgearnie Watches

Effective Date: January 4, 2025

Welcome to Froostgearnie! These Terms and Conditions govern your use of our website, froostgearnie.com, and the purchase of products from Froostgearnie. By accessing and using our website, making purchases, or interacting with any of our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website and purchasing our products.

1. Introduction

Froostgearnie is a luxury watch brand committed to delivering exceptional timepieces crafted with precision, elegance, and care. These Terms and Conditions (hereinafter referred to as the “Agreement”) govern your use of our website, froostgearnie.com, the sale of our products, and any other services we provide. Froostgearnie may revise these Terms and Conditions at any time, and any such changes will take effect when posted on this page. We recommend that you regularly review this page for updates.

2. Use of Our Website

When you access froostgearnie.com or use any part of our services, you agree to the following:

  • Eligibility: To place an order with Froostgearnie, you must be at least 18 years old or have the consent of a parent or guardian.
  • Account Creation: You may be asked to create an account with Froostgearnie in order to place an order. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.
  • Prohibited Uses: You agree not to use the website for any unlawful or prohibited purpose, including, but not limited to, illegal activities, spreading viruses, or infringing on the intellectual property rights of Froostgearnie or third parties.

3. Product Information and Availability

Froostgearnie strives to provide accurate and up-to-date information regarding all our products. However, there may be instances where:

  • Product Availability: Due to high demand or unforeseen supply chain issues, some products may be out of stock or unavailable for a limited time. Froostgearnie reserves the right to modify or discontinue any product without prior notice.
  • Product Descriptions: We make every effort to ensure that the product descriptions, images, and pricing information on our website are accurate. However, discrepancies may occur due to variations in display settings, photography, or human error. Froostgearnie does not guarantee that all information is always accurate, complete, or error-free.
  • Pricing Errors: In the event of a pricing error, Froostgearnie reserves the right to cancel or modify orders made at the incorrect price. If an order is affected by a pricing error, we will notify you before processing your order.

4. Ordering Process

When placing an order on froostgearnie.com, you are making an offer to purchase the selected products under the terms and conditions outlined in this Agreement. Your order is subject to acceptance by Froostgearnie, which may refuse or cancel your order for various reasons, including but not limited to:

  • Product Availability: If an item is out of stock.
  • Payment Issues: If we encounter issues with processing your payment.
  • Shipping Restrictions: If we cannot deliver to the provided address or if your delivery falls outside of our shipping policies.

Upon acceptance of your order, you will receive an order confirmation via email. At that point, a legally binding agreement will be formed between you and Froostgearnie.

5. Pricing and Payment

All prices listed on froostgearnie.com are in USD (U.S. Dollars) unless otherwise stated and may be subject to applicable taxes and shipping fees.

  • Accepted Payment Methods: We accept various payment methods, including major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay.
  • Authorization: By submitting an order, you authorize Froostgearnie to charge your selected payment method for the full amount of the order, including shipping and taxes.
  • Payment Issues: If payment cannot be processed, your order may be delayed, or it may be canceled.

6. Shipping and Delivery

Froostgearnie ships worldwide, and we are committed to ensuring that your order reaches you in the quickest and safest way possible.

  • Shipping Options: Shipping fees and delivery times will vary based on the location of the delivery and the chosen shipping method.
  • Domestic Shipments: Orders within the United States typically ship within 1-2 business days, and delivery times are generally 3-7 business days.
  • International Shipments: Delivery times vary based on your location and local customs procedures. Please allow up to 14 business days for international delivery.
  • Tracking Orders: Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment.
  • Shipping Restrictions: Froostgearnie may be unable to deliver to certain locations, including P.O. Boxes, APO/FPO addresses, or regions that prohibit the shipment of luxury items.

Please note that Froostgearnie is not responsible for delays caused by customs processing, natural disasters, or any events outside our control. Import duties, taxes, and customs charges may apply to international shipments and are the responsibility of the customer.

7. Returns and Exchanges

We want you to be completely satisfied with your Froostgearnie purchase. If, for any reason, you are not satisfied, we offer a 30-day return and exchange policy.

  • Return Conditions:

    • Products must be unused, in new condition, and in their original packaging.
    • The return period is 30 days from the date you received your product.
    • Personalized or engraved products are not eligible for return or exchange unless defective or damaged.

  • Return Process:
    To initiate a return or exchange, contact us at info@froostgearnie.com with your order number and the reason for the return. We will guide you through the return process. Return shipping is the responsibility of the customer unless the return is due to a defect, shipping error, or damaged product.

  • Refunds:
    Once your return is received and inspected, we will process your refund to the original payment method. Please allow up to 10 business days for the refund to appear in your account. Shipping costs are non-refundable, unless the return is due to a Froostgearnie error.

8. Warranty and Repairs

All Froostgearnie watches are backed by a 2-year warranty from the date of purchase. This warranty covers any manufacturing defects in materials and workmanship under normal use. It does not cover:

  • Damage resulting from accidents, misuse, or improper care.
  • Wear and tear (e.g., scratches, discoloration, or normal aging of leather bands).
  • Damage caused by unauthorized repair or modification.

If your watch requires repair during the warranty period, please contact our customer service team at info@froostgearnie.com, and we will assist you with the repair process. After the warranty period, repairs may be subject to additional fees.

9. Intellectual Property Rights

All content on the Froostgearnie website, including logos, product images, text, graphics, and design, is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from the website without prior written consent from Froostgearnie.

10. Limitation of Liability

To the fullest extent permitted by law, Froostgearnie will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products. This includes, but is not limited to, damages for loss of profits, data, or business opportunities.

Froostgearnie’s total liability for any claims related to the use of our website or products will not exceed the amount paid by you for the affected product(s).

11. Privacy and Data Protection

We take your privacy seriously. Please refer to our Privacy Policy to learn more about how we collect, use, and protect your personal information when you use our website or make a purchase.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the state of North Carolina. Any disputes arising from this Agreement will be resolved in the courts of North Carolina, and you consent to the exclusive jurisdiction and venue of such courts.

13. Indemnification

You agree to indemnify and hold Froostgearnie, its affiliates, officers, directors, employees, and agents harmless from any claims, damages, losses, or expenses arising out of or related to your use of the website, your breach of these Terms and Conditions, or your violation of any law.

14. Changes to These Terms

Froostgearnie reserves the right to update or modify these Terms and Conditions at any time. All changes will be posted on this page, and the updated terms will take effect immediately upon posting. You are encouraged to review these terms regularly.

15. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:
Street: 120 Dodd Rd Barnardsville, North Carolina(NC)
Phone number: (828) 626-3812
Email: info@froostgearnie.com
Website: https://froostgearnie.com/